FAQ - PR2 Graphics, Serving Rolling Meadows, LaGrange, Glenview and Chicagoland
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Rolling Meadows, IL 60008 | (847) 398-5855

La Grange IL, 60525 | (708) 579-3160

Glenview, IL 60025 | (847) 376-8383

FAQ

What types of files do you except?

We can accept all kinds of files. For digital blueprinting, we accept pdf, tiff, plt, dwf and dwx. For graphics, signs, and banners we recommend pdf or eps. For small format printing, we recommend pdf or doc
files.

How do I send files for print?

The best method to send us files for printing is Electronic File Submission (EFS). This button is found on our home page under Login to Planroom. If you are having difficulties with EFS, you can email us the files at centurybp@comcast.net for Century Blueprint or pr2@pr2blue.com for PR2 Blueprint. If emailing, please limit your file(s) to sizes less than 10 megabytes. If you have very large file(s) greater than 50 megabytes, please give us a call at (847) 398-5855 so we can set up an ftp account.

What are your turnaround times?

Our turnaround times depend on the size of the job and the time submitted. Most digital blueprinting and scan jobs are printing the same day they are sent. Color graphics and sign jobs may require a few more days based on size and the material we are printing along with the artwork is print ready.

Can you deliver to us?

We offer free pickup/delivery to areas within 10 miles of either PR2 or Century. Our minimum order amount for these areas will be $15.00. Deliveries outside of 10 miles from either location will have a minimum $20.00 minimum order amount.

What is a bleed?

What is your print quality?

What type of paper do you print on?

For digital blueprinting, we print on standard 20# engineering bond. We can also print on Mylar (film), vellum, and erasable vellum. Signs, graphics, and banners can be printing on numerous substrates. Please contact us for more information on the different substrates and media available.

If I order at one location, can I pick up at another?

Yes you can. You can pick-up jobs at either of our locations La Grange or Rolling Meadows. You must notify us in advance at what location you will be picking up at.

Can you bill me or my company directly?

Yes we can set up this up by completing a credit application. The credit approval usually takes 3-5 business days once we get back the completed application. All initial jobs must be paid by credit card, cash, or business check at the time of pick-up or delivery.

Download Credit Application

Do you accept credit cards? Personal checks?

We accept all forms of payments including all major credit cards.

I am having problems viewing plans on the planroom. How can I fix this problem?

The online planroom works best with the latest version of Java installed. If you don’t have the latest version, please go to www.java.com and download the latest version. Please remember to reboot your computer once the latest version is installed. If you are still having issues with the online planroom, please give us a call at (847) 398-5855

What is the largest blueprint size that can be printed?

We can print unlimited length as long as one dimension is 36” or less.

How large can you scan?

We can scan unlimited length as long as once dimension is 36” or less. We can also scan boards up to 0.5” thickness.

Will you ship to us? Do you blind ship?

Yes, we can ship documents via UPS & FedEx. A $2.50 service charge per package will be added to the shipping fees.