FAQ - PR2 Graphics
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Rolling Meadows, IL 60008 | (847) 398-5855

La Grange IL, 60525 | (708) 579-3160

Glenview, IL 60025 | (847) 376-8383

FAQ

What types of files do you except?

Digital Blueprinting – PDF, TIFF, or PLT files

Graphics and Signs – PDF, EPS, or high-resolution JPG files

Small Format Printing – Print or Press Quality PDF files

How do I send files for print?

Send an email to one of our offices. For large files, please use the “Send Us Files” button in the navigation bar.

Please contact us if you have any problems sending files.

What are your turnaround times?

The size of the job and the time it is submitted determine our turnaround time. On the majority of our services, same-day turnaround is available!

Please contact us for a current estimate of turnaround times.

Do you deliver and/or ship?

Yes! We deliver throughout the Chicagoland area and ship nationwide via FedEx, UPS, or USPS.

If I order at one location, can I pick up at another?

Yes! You are welcome to pick up your order(s) at any of our three locations.

Please let us know which location you will be picking up from in advance.

What is a bleed?

A bleed is an area of a printed page that extends beyond the intended cut line. This extra printing is required to ensure that the image or color extends all the way to the edge of the finished product after trimming. The bleed is removed during the finishing process in order to achieve the size needed.

What type of paper do you print on?

Digital Blueprinting – We print on 20# engineering bond paper. We also have the ability to print on 40# engineering bond paper, Mylar (film), Vellum, Tyvek, and heavy-weight coated bond paper.

 

Signs & Graphics – We offer a wide range of substrates for you to choose from! To learn more about the materials we have available, please contact our Rolling Meadows location.

What is the maximum blueprint size that can be printed?

The maximum width allowed is 36 inches, and there are no length limits.

How large can you scan?

The maximum length for scanning is unlimited, as long as one dimension is no larger than 36 inches.

Boards up to 0.5 inches thick can also be scanned.

Can you bill me or my company directly?

Yes, a credit application is required. It will be reviewed by a third party for credit approval, which normally takes 3-5 business days after the application is submitted. Payment for the initial order must be made using a credit card, cash, or business check at the time of pick-up or delivery.

Download Credit Application

What forms of payment do you accept?

Cash

Credit Card

Check (Business Checks ONLY)

I am having problems viewing plans on the planroom. How can I fix this problem?

The online planroom works best with the most recent version of Java. If you do not have the latest version, please visit www.java.com and download it. Remember to restart your computer after installing the latest version!

 

Please contact us if you are still having problems with the online planroom.